Live Support`s a great success
Released on: September 15, 2008, 9:31 pm
Press Release Author: Cash Doctors
Industry: Financial
Press Release Summary: The recently implemented real-time live support chat has proven to be a great success for Australias largest online payday lender, Cash Doctors. Clients can now get instant answers to their questions without picking up the phone.
Press Release Body: Imagine youre sitting at work applying for a payday loan through Cash Doctors, but there are a few details youre unsure of. Personal phone calls are not appreciated by your boss, so thats out of the question, but you really need that loan now. Dont stress! This is exactly the situation Cash Doctors live support service was designed for.
Youve probably already spent hours chatting to your friends using MSN messenger and other chat programs, so youre familiar with instant messaging over the internet. If not, its like an SMS conversation only internet based and its very easy to use.
Like MSN messenger, Cash Doctors live support service is chat based and clients can use it Monday to Friday during business hours from 8.30 am 4.30 pm. All they have to do is visit the Cash Doctors website and click the blue box on the right hand side that says Live Support.
The live support service is the perfect alternative if clients are unable to use the phone or simply prefer writing to talking. Its a real-time chat platform to communicate with the Cash Doctor Customer Service team and it can be used to get help with anything from filling out application forms, to updating client details or deferring a payment. All information is kept confidential, so theres no reason to worry about that.
For some people it can be a little bit daunting to take out a loan through the internet. The live support offers these new clients a chance to talk to a real person and reassures them that Cash Doctors is not just a faceless internet service, but a vibrant company full of friendly, professional and helpful staff.
Cash Doctors processing manager Terri Weishaupt says; we get a lot of positive feedback from clients who use the live support service. They all seem to agree that its quick and efficient and appreciate it as an alternative to making phone calls.
If you want to have a look through some of our testimonials, please visit the website at www.cashdoctors.com.au Cash Doctors, Australias largest online payday lender, pays new clients $100 - $600 within 60 minutes. Members are paid within seconds, 24/7. The founders understand their clients needs intimately, having found themselves in need of fast, convenient cash in years gone by. In 2005 they created one - Cashdoctors.com.au
Web Site: http://www.cashdoctors.com.au
Contact Details: Cash Doctors Suite 203, 40 Nerang St Southport 4215 Queensland Australia
0061 07 55912850 0061 07 55917616
jkriegbaum@cashdoctors.com.au
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